01221nam a2200349 i 4500001001300000005001500013007000300028008004100031020001800072020001500090040002400105049001600129052001800145082001600163100003900179245017500218250001900393264006600412264001100478300004700489336002600536337002800562338002700590504005000617650002400667650002600691650001800717700003000735700004700765900003000812950002900842WMO20200331920200814142349ta200515t20192019us a          001   eng    a9780128158470  a0128158476  a011001c011001erda0 lWM993056fW02a658.406b20-401a658.4062231 aHarmon, Paul,d1942-0KAC20030186110aBusiness process change :ba business process management guide for managers and process professionals /dPaul Harmon ;eforewords by Michael Rosemann and Thomas Davenport  aFourth edition 1aCambridge, MA :bElsevier/Morgan Kaufmann Publishers,c[2019] 4c©2019  axxxvi, 497 pages :billustrations ;c24 cm  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes bibliographical references and index 0aElectronic commerce 0aOrganizational change 0aSystem design1 aRosemann, Michael,d1967-1 aDavenport, Thomas H.,d1954-0KAC20000444210aDavenport, Thomas,d1954-1 aPurchase pricebUS$74.95