00936na a2200193 4500001001300000005001500013008004100028040001100069041001300080052002300093245020400116300002300320545004100343653012600384700005300510773014000563856002100703900001800724KSI00052860820060719140944060712s1997 bnk 000 kor  a0110010 akorbeng01a051b부642ㄴc4400a기대불일치모형에 의한 소비자만족 척도의 타당성에 관한 연구=x(A)study on validity of consumer satisfaction scale by expectation-performance disconfirmation model/d조윤식 ap. 105-124;c27 cm a조윤식, 관광경영학과 교수 a기대불일치모형a소비자만족 척도aConsumer satisfaction scaleaExpectation-performance disconfirmation model1 a조윤식,g趙潤湜,d1957-0KAC2018257754aut0 t論文集-新羅大學校.d釜山女子大學校.g44輯(下)(1997년 2월), p. 105-124q44(下)<105w(011001)KSE199504126,x1229-018140u19564257aKd00210aCho, Yoonshik